Privacy Policy

Introduction

ElderPath AI ("we," "us," or "our") operates the website elderpathai.abacusai.app (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, use our assessment tools, or interact with our services. Please read this policy carefully. By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information You Provide

When you create an account, complete an assessment, or contact us, we may collect personal information including your name, email address, and any care preferences or requirements you voluntarily provide through our assessment tool. If you subscribe to a paid plan, payment information is processed securely through Stripe — we do not store your credit card details on our servers.

Information Collected Automatically

When you access the Site, we may automatically collect certain information about your device and usage patterns, including your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data. This information helps us improve the performance and usability of our Site.

Use of Cookies and Tracking Technologies

We use cookies, local storage, and similar tracking technologies to maintain your session, remember your preferences, and analyze how visitors use our Site. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.

Our affiliate partners and third-party services may also use cookies to track referrals and conversions. These third-party cookies are governed by the respective privacy policies of those partners. We encourage you to review the privacy policies of any third-party sites you visit through links on our Site.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our Site and services
• Match you with appropriate senior care facilities based on your assessment responses
• Process your account registration and manage your subscription
• Send you service-related communications and updates
• Respond to your inquiries and provide customer support
• Analyze usage trends to improve our Site and services
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

Sharing of Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We share information with third-party service providers who assist us in operating our Site, processing payments (Stripe), and hosting our platform, subject to confidentiality obligations.
• Affiliate Partners: When you click on an affiliate link on our Site, information about your visit (such as a cookie identifier) may be shared with the affiliate partner for the purpose of tracking referrals. We do not share your personal details (name, email) with affiliate partners without your explicit consent.
• Senior Care Facilities: If you submit an inquiry about a specific facility through our platform, we will share the contact information you provide with that facility so they can respond to your inquiry.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.

Third-Party Links and Affiliate Relationships

Our Site contains links to third-party websites, including affiliate partner sites. These links are provided for your convenience and informational purposes. We are not responsible for the privacy practices or content of third-party websites. When you click an affiliate link and visit a partner site, that site's privacy policy governs how your data is collected and used on their platform. We encourage you to review the privacy policies of any website you visit.

Data Security

We implement commercially reasonable security measures to protect your personal information, including encryption for data in transit (SSL/TLS) and secure authentication. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account or request that we no longer use your information, please contact us at the email address below. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the personal data we hold about you. If you are a California resident, you may have additional rights under the CCPA, including the right to know what personal information we collect, request deletion of your data, and opt out of the sale of personal information (we do not sell personal information). To exercise any of these rights, please contact us using the information provided below.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Site after any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: